business etiquette

For the initial post address one (1) of the following:

  • Scenario 1: A colleague from another country has limited English-speaking skills and does not comprehend the group task. Additionally, this colleague has the habit of giving gifts to business associates at the end of projects. Gift-giving is an expected part of business etiquette in her culture. How do you deal with these issues to ensure the success of the group? What criteria would you set early on in the process? Please reference the textbook and an outside source as you attend to the questions for this scenario.
  • Scenario 2: Your manager asks you to take on a new project that you think you could take on by yourself. He suggests that you form a task group with 15-20 members, which you think is too much. One of the members he recommends adding to the team is John. This gives you additional concern because you think John has had hidden agendas in the past. Even though you think you can do this on your own, how is a group decision different from an individual decision? How can you convince your manager that a smaller group would be better? How do you deal with John if your manager insists on him being in the group? Please reference the textbook and an outside source as you attend to the questions for this scenario.

Click on the following link for the format you should use for the initial post:

Discussion Template

Scenario #

(Address your chosen scenario, answer the questions, reference textbook and outside source)

References

(In APA format)

 

business etiquette

Scenario 1:

When working in a group, it is essential to acknowledge cultural differences and work towards accommodating them to ensure the success of the team. In Scenario 1, a colleague from another country has limited English-speaking skills and does not comprehend the group task. Additionally, this colleague has the habit of giving gifts to business associates at the end of projects. According to DuBrin (2017), gift-giving is an important part of business etiquette in some cultures, and refusing a gift can be seen as an insult. Therefore, to ensure the success of the group, it is necessary to handle these issues carefully and respectfully.

The first step in dealing with this situation is to set criteria early on in the process. This could involve establishing clear communication channels, which may include using visual aids or diagrams to explain tasks. It may also involve providing a translator or interpreter to assist the colleague in understanding the group task. The use of cultural awareness training for the group may also be helpful in establishing mutual understanding and respect.

Regarding gift-giving, it is important to set clear boundaries and expectations early on. According to Harrison and Hoek (2018), gift-giving can be a complicated issue in business relationships, and it is essential to establish a mutual understanding of the cultural norms involved. One approach to this is to explain the gift-giving expectations in the host country and to set a gift-giving policy for the group. For example, the group could agree on a set budget for gifts, or opt for a token gift exchange that is not tied to the completion of the project.

In conclusion, to ensure the success of the group when working with colleagues from different cultural backgrounds, it is necessary to acknowledge and accommodate cultural differences. Clear communication channels, cultural awareness training, and setting gift-giving policies are some of the strategies that can be employed to manage cultural differences and ensure a successful outcome for the group.

References:

DuBrin, A. J. (2017). Leadership: Research findings, practice, and skills. Cengage Learning.

Harrison, A. M., & Hoek, J. (2018). Managing cultural differences: Global leadership strategies for the 21st century. Routledge.

Scenario 1:

csharp
DuBrin (2017) states that gift-giving is an important part of business etiquette in

DuBrin (2017) states that gift-giving is an important part of business etiquette in some cultures, and refusing a gift can be seen as an insult. Harrison and Hoek (2018) highlight the importance of setting clear boundaries and expectations when dealing with gift-giving in business relationships.

Scroll to Top