As health care manager, your facility will soon be implementing an electronic health record (EHR). Some employees feel that they are not technologically gifted. Some employees feel the computer will soon cause them to be laid off. Employees are discussing this implementation and passing rumors about whether the implementation will actually improve the medical record. Discuss the following
- How does change impact motivation of employees?
- Discuss how you would communicate with these employees and what you will tell them about the EHR implementation.
- Discuss how employers will explain about the training that will be offered to all employees and how employee job skills will change with the implementation.
Change can have a significant impact on employee motivation, particularly if the change is perceived as threatening. Employees may feel anxiety or uncertainty about how the change will affect their roles, job security, or even their ability to perform their job duties effectively. At the same time, change can also motivate employees by providing new challenges and opportunities for growth and development.
As a healthcare manager, it’s essential to address employee concerns and communicate the benefits of the EHR implementation clearly. It’s important to emphasize that the implementation is not intended to replace employees but to improve the quality and efficiency of healthcare services provided to patients. By using EHR, healthcare providers will be able to access accurate and up-to-date information, enabling them to make informed decisions and provide better care to patients.
In communicating with employees about the EHR implementation, it’s essential to provide clear and concise information about the changes, training, and support that will be offered to employees. Employees should be informed about the timeline for implementation, what the new system will involve, and how it will impact their daily work routine. In addition, employees should be informed about the training that will be provided to help them adapt to the new system.
Employers can explain that training will be offered to all employees, regardless of their level of technological proficiency, to ensure that everyone is comfortable using the new system. The training can include both classroom-based sessions and hands-on practice with the EHR system. Employers can also explain how the EHR implementation will improve patient care and outcomes, and how employee job skills will change with the implementation. It’s important to highlight the positive aspects of the change and provide a clear vision of how it will benefit everyone in the organization, including patients.
In conclusion, change can impact employee motivation, and as a healthcare manager, it’s crucial to address employee concerns and communicate the benefits of the EHR implementation clearly. By providing clear and concise information about the changes, training, and support that will be offered, employees can feel more comfortable and confident with the new system. By focusing on the positive aspects of the change, employers can help employees see how the EHR implementation will improve patient care and outcomes and how it will benefit everyone in the organization.